|
The Quality
Assurance Association is a trade
organisation sometimes referred to as a trade
association designed to promote quality businesses who
excel in their chosen field. The Association is the
founder member of The Quality Assurance Ombudsman Scheme
based in Manchester. The Ombudsman Scheme provides a
legally binding means of redress if any complaints or
disputes occur between members and their customers.
Association
members are vetted prior to acceptance including taking
customer and trade references, completing a detailed
application form and authorising
the Quality Assurance Charter. This Charter gives the
Ombudsman his powers of investigation which essentially is
a process of mediation, conciliation and arbitration.
Members
benefit from:- Marketing and Promotional Help, use of the
‘Quality Assured Ombudsman Backed’ Logo, Finance packages,
Insurance Backed Guarantees, Debt Collection, Credit
Checking, Legal Advice. Also they can be introduced to
178 buyers from Local Authorities, Insurance Companies and
Housing Associations as these professional buyers are very
interested in Quality Assurance.
Whilst many
members work in the Home Improvement and building
industries any business from Manufacturing, the
Professions, and the Service Sector can apply.
To find out
more about membership or a free information pack,
telephone 01257-270700.
|
